NOTICE OF CLINIC CLOSURE
To all our beloved patients,
It is with great sadness that we announce the permanent closure of Raven Naturopathic Health Services, effective May 1st, 2021.
Even though we must close the office, your health is still important to us, and we are doing everything we can to ensure you will continue to receive the care you need. This letter contains information on how we plan to provide for your care going forward, and how to access your personal health records if needed.
Patients of Dr. Jason Clifford, ND: With the closure of the clinic on April 30th, I am taking a long-term break from patient care to focus on other projects, and I am placing your care in the capable hands of Dr. Hernandez. To make the transition easier, we are offering free 15 minute phone or video meetings with him directly so you can get to know him. For those patients who wish to continue with me for a little longer, I will be available for telemedicine in May, as long as it is safe and appropriate to do so. I will also be available for free 15 minute consults if you wish to discuss this with me before deciding. If you wish to continue with me in May before being transferred to Dr. Hernandez June 1st, you must let me know by April 30th (see below). You may book your 15 minute consult here:
Patients of Dr. Oscar Hernandez, ND: Starting May 1st, you will be able to book appointments with him at his new work location (see below). Your health records will be transferred to him, and he will continue to have access to your medical information at his new location.
Patients of Hassan Rizvi: Mr. Rizvi will continue to provide Reiki services after we close. Please contact him directly at 416-937-5143 to book an appointment, and keep an eye on our website for his new location and additional contact information as it becomes available. If you wish a copy of previous invoices, please let us know prior to April 30th, as these will be locked and transferred to Dr. Hernandez along with any health information held at Raven Naturopathic.
Patients of Dr. Rupa Salwan, ND: If you were a patient of Dr. Salwan, please know that any records we have at Raven Naturopathic are secured, and will continue to be secured even after the clinic closes (see below). After April 30th, you may request a copy of your health records through Dr. Hernandez.
How to Access Your Records
Your personal health information is protected by law. After April 30th, all personal health records, currently under the care of Dr. Clifford, will become the legal responsibility of Dr. Hernandez. You may request access to your information through him (see contact information, below). Please know that he will never access your information without your permission, and Dr. Clifford will not keep or take copies of any information when the clinic closes. (This is why you must contact us if you wish to continue seeing Dr. Clifford in May).
Your Right to Transfer
Please know that while we are making efforts to provide for your care, you always have the right to go elsewhere at any time. If you need to transfer your records, please let us know as soon as you can. There will be no charge for requests for electronic transfer that occur prior to April 30th; however, once charts are formally transferred or archived, a fee may be required to access your health information. If you require a printed copy of your chart, we reserve the right to charge a photocopy fee for large files.
Prior to April 30th our services will be available as usual. Feel free to contact us at:
Raven Naturopathic Health Services
Tel: 905-216-8730, Fax: 905-216-8731
After April 30th, 2021, you may reach us as follows:
Dr. Jason Clifford, ND: Unavailable without prior arrangement. Contact Raven Naturopathic (above) to make arrangements for May. The website www.RavenNaturopathic.ca will be maintained until the end of August 2021.
Dr. Oscar Hernandez, ND: After April 30th, Dr. Hernandez will be available here:
Nature’s Touch Naturopathic Clinic
50 Sunny Meadow Blvd Unit #304
Brampton ON, L6R 0Y7
*Note: this is the same email he uses at Raven, and will not change after the move.
Mr. Hassan Rizvi, Reiki Master: You may reach Mr. Rizvi directly at 416-937-5143. More information will be posted to this website as it becomes available.
If you have any questions or concerns about the storage and/or transfer of your health records, or to make alternate arrangements for your records, please contact us prior to April 30th (see contact info above). If we have not heard from you prior to April 30th, we will assume you are consenting to the transfer of your health information into the care of Dr. Hernandez. If you wish to continue seeing Dr. Clifford in May, please let us know no later than April 30th, 2021; I require your express permission to maintain access to your health information beyond April 30th.
With heart-felt thanks to each of you for six wonderful years of practice,
Dr. Jason Clifford, ND
Owner / Health Information Custodian
Raven Naturopathic Health Services
Natural and Traditional Medicines
Naturopathy is a philosophy of medicine that focuses on using natural and traditional modalities to treat the whole person. We focus upon the root cause of disease, as much as possible, to help improve overall health as well as reduce symptoms.
We're Better Together
We recognize that no one style of medicine is perfect for everyone, and sometimes we need to combine aspects of several types of medicine to get the best results. We are comfortable working with your medical doctor and other healthcare practitioners to make sure you get the best available care for your body, mind and soul. Check out our -Services- page for more information.
Our team of healthcare professionals currently includes two naturopathic doctors (Drs. Clifford and Hernandez) and a reiki master (Hassan Rizvi). Each has their own unique interests and style of practice; check out our -Team- page, or -contact us- to book your free meet-and-greet appointment so you can get to know us in person.
Raven is open for telemedicine!
In-person appointments are available if truly necessary.
We are now available on Tuesdays and Saturdays for in-person visits where appropriate (please call or email to book)! We are available for telemedicine the rest of the week. Full details available on our COVID-19 Page
Our COVID-19 Prevention Policy is now available here
Raven Clinic Hours are Changing
Due to COVID-19, we will be reducing our clinic hours in January in order to allow our pratitioners to focus their time. Once we re-open in January (see Holiday Hours, below), we will be available: Tuesday to Friday 10 am to 4 pm, and Saturday 10 am to 3 pm.
Raven Naturopathic will be closed from Dec 24th through Jan 4th, reopening on Jan 5th, 2021. We may be available for urgent care during this time for existing patients only (please call ahead).
Holiday Hours & Practitioner AvailabilityRaven Naturopathic will be closed for the holidays from Dec 24th to Jan 4th.
Raven Naturopathic will be open for reduced hours starting Jan 5th (Tue to Fri 10-4; Sat 10-3).
Statement of Human Rights
Raven Naturopathic believes in the right of every human to live in peace and prosperity, without fear of discrimination due to the colour of their skin, place of birth, spiritual beliefs, sex, gender, or orientation.
Raven Naturopathic stands against racism in solidarity with the Black community and our Canadian and U.S. colleagues. While we as a society have made great leaps forward in the past couple hundred years, we recognize we still have a long way to go, and we are committed to working with our associates, patients and community to find solutions that address long-standing systemic inequalities in our own country and beyond.
As always, we are committed to providing naturopathic care that is inclusive and sensitive to the diversity of our society, and provides a culturally safe environment for our associates and patients.
Because no-one deserves hate, violence or even death because of the colour of their skin.
With the mass disruption to everyday life resulting from the COVID-19 pandemic, it can be difficult to think beyond the current emergency. However, that's exactly what we need to be doing.
Because our old economic system is hurting people and destroying our environment.
Amidst great disruption lies the opportunity for great change... but this opportunity requires effort. We can't just sit back, fall into old patterns, and rebuild the economy as it was prior to COVID-19. We have to expand, adapt, and move into a new era of sustainability. We need to rebuild, yes, but we need to rebuild in a way that is sustainable for human needs, and for the envirionment as a whole. We need to create new, clean, ethical jobs for those displaced by COVID-19. We need to support practices - such as teleconferencing and cycling - that reduce fossil-fuel-dependent travel while simultaneously reduce the spread of diseases. We need to invest in social supports that protect everyone so we can all live full and meaningful lives. And we need to protect nature at all costs...
Because our environment doesn't belong to us; we are merely borrowing it from our children.
Here at Raven Naturopathic
Here at Raven, our primary purpose is to care for our patients' health, but that does not mean we cannot also support environmental progress.
In the coming months (as time permits as we work through the COVID-19 pandemic) we will be sharing a little of what we do here are Raven to support environmental progress, and how you, yourself, can make a difference through the choices you make every day. With the launch of our blog (expected later this summer), in addition to naturopathic content, you can expect articles on the importance of reconnecting with nature on human health, the value of nature immersion, the dangers of environmental pollutants, and how your choices can change the world.
Happy Earth Day! --from Dr. Clifford and the Raven Team
2020 is the 50th anniversary of Earth Day
Learn more about Earth Day.
Latest Blog Post
Stay tuned - expected launch Summer 2020
Raven Naturopathic is built upon the core values of respect, compassion, honesty, and non-judgement. If you are looking for a healthcare provider to walk you through your options and let you decide what's best for you, give us a call.
Free meet-and-greet appointments are available with all our practitioners.